This Month: Modern Shop Management / Powertrain Systems
September: Dealership Parts & Service / Light Truck & 4X4
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O'Connor says aggressive management is especially important in a tightening market by Kevin Loewen
Read Full Article What 'lean processing' actually looks like and means for a shop by John Yoswick
Read Full Article Management trainer says that with the right approach, now is a great time to own a repair shop by Kevin Loewen
 Bowling Green, Ky.--While there is much talk about doom and gloom on the evening news, Gary Gunn, CEO and president of Automotive Service Leaders, said he believes that there is a lot of opportunity for repair shop owners today.Read Full Article |
Federal Way, Wash.--While an economic storm is buffeting the industry, Bob O'Connor, president of R. L. O'Connor and Associates, said there is still plenty of opportunity for repair shops to improve their business. One of the first steps, he said, is for shop owners to take a close look at their businesses to gauge the impact.
There have been many articles written in the industry about the concept of "lean processing." Most of those articles explain the ideas behind the "5S" as house-cleaning and organization, the shift to a team concept, and the ongoing search for wasted steps, time, and energy.